Category:Italian architects
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Category:Living peopleQ:
How to tell a user about being unable to do a job?
My supervisor often has to tell a user he will be unable to do the job they are asking about.
The supervisor always has to make this comment:
I apologize, but I am unable to do the job you requested, I am not
familiar with this software.
But this seems a bit of an unsatisfactory response.
The obvious alternative is to just give the user a copy of the documentation for the application and hope that he will be able to follow the instructions on his own, but this is not always possible.
How should I respond when a user asks me to do something that I am unable to do?
A:
I like to explain my limitations to the user. It usually is appreciated.
Something like:
"I will not be able to provide the support you need, but I will have the knowledge of the software and should be able to get you up and running in the short term."
Sometimes it works out that I am just not capable of providing the needed assistance at this time.
A:
In addition to the excellent suggestion above of "explaining your limitations"
do try to explain what the job entails. Ask the user what they want you to do and then explain it (and maybe work out how to do it) before you promise to deliver.
You are in a position where the customer is asking you to do something, so you are in a better position than anyone else to know what it takes.
If they say they want you to install it, you can tell them that is not going to happen. If they say they want you to configure it, you can explain that you have already put in the time, and it is a little beyond what you can realistically deliver.
A:
Do NOT tell the user that you are unable to do the job they are asking about.
That's an excuse.
If you say "I can't do it", it implies you can't do it at all. It's a cop-out. If you don't know how to do it, say you can't do it.
If you can do the job but don't know how to do it, say you can't do it.
If you're going to do the 01e38acffe
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So you end up with something like this:
The 1200W power supply is in there, I took one of my 750W PSU's from my old system and it just fits in there nicely.
The testing part is a bit tricky to cover, but we're going to break this down. The Corsair Memory and three Corsair 80mm fans will be run at approximately 100RPM. The Corsair 650D will be set to have it's SATA power management disabled. That is to say, the Corsair 650D will be running at full speed at all times, regardless of how much power is being consumed by other peripherals. The Corsair Memory is running at 1.33v in the memory modules, so we're going to be looking at about a 150 watt draw from the Corsair 650D.
For the testing we're going to be looking at a cost of electricity per GB, or the cost per GB is going to be about $0.10 per hour, which is what the utility company here in Alberta charges us per kWh.
So for a 30GB hard drive, the cost of electricity to run the computer is $0.30. Running at 100% all the time, with no power savings, this is actually pretty easy to understand. But the thing is, is that we're not actually calculating the cost of electricity per hour, but the cost per GB. And we're doing this with everything being run at 100% power, so it's all very logical.
So let's take a look at the test:
OK, the thing is, you're probably looking at a cost of $0.30/GB, and I'm a bit confused about that, because if I'm spending $0.30 per hour, is that really equal to $0.30 per GB?
That's actually a good point, and that's actually what the people at Corsair are going for. We're actually calculating the cost of electricity, which is essentially $0.30 per hour.
And yes, this is where I have an issue, because the Corsair 650D is running at full speed at all times, it would be running at 1300W at 100% power, but the Corsair Memory is running at 1
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